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Prakash Lingaraj currently serves as a Lead Site Reliability Engineer at Mastercard and SmartWorks, LLC, positions held since September 2021. Prior to this, from January 2011 to November 2021, Prakash held multiple roles at Citi, including Lead Performance Analyst for AppDynamics Engineering, Senior DevOps Engineer for Pivotal Cloud Foundry, IBM Websphere Application Server Administrator for Release Management, and Software Engineer for a credit card decisioning engine. Prakash has extensive experience in leading teams, advocating performance best practices, leveraging APM tools such as AppDynamics, Splunk, and JProfiler, and possessing strong troubleshooting skills in both infrastructure and applications. Prakash earned a Bachelor of Engineering in Electronic and Communications Engineering Technology/Technician from Vel Tech HighTech Dr.Rangarajan Dr.Sakunthala Engineering College from 2006 to 2010.