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Michele Kimmet has extensive work experience in various industries. Michele currently serves as the Director of Customer Success at SmartSense by Digi, where they oversee a team responsible for managing client relationships and optimizing product usage. Prior to this role, they worked at Blue Cross Blue Shield of Michigan as a Team Leader II, improving service metrics and leading cross-functional projects. Michele also worked as a Master Coach, empowering leaders and developing coaching programs. At Restaurant Technologies, Michele was a Customer Success Manager, accountable for regional leadership and management. Michele also held roles as an IMPAX Strategic Account Selling Trainer & Facilitator, Franklin Covey Presentation Advantage Facilitator, Customer Experience Specialist, and Regional Account Specialist. Before this, they were an Account Manager at Derse, coordinating with clients and managing marketing programs. Michele began their career as a Marketing Administrator at BFGoodrich Aerospace - Avionics Systems and worked as an Economic and Associate Affairs Specialist at Airports Council International - North America.

Michele Kimmet's education history is as follows:

From 2021 to 2025, Michele attended Western Michigan University and obtained a Master of Arts (MA) degree in Organizational Change Leadership.

In 2019 and 2020, Michele attended the Saline Leadership Institute, where they pursued studies in Organizational Leadership. However, it is not specified if they obtained a degree from this institution.

Between 1992 and 1997, Michele attended Western Michigan University once again, where they earned a Bachelor of Science (B.S.) degree in Aviation Technology and Operations.

In addition to their academic achievements, Michele obtained a certification as a Private Aircraft Pilot from the Federal Aviation Administration in September 1993.