Brian Rule is an accomplished professional with extensive experience in customer support and management. Currently serving as the Regional Director of Support for NAMER at SmartRecruiters since January 2016, Brian has held various roles within the company, including Customer Support Manager and Product Support Team Lead. Brian's expertise includes leading team meetings, developing training for new hires, and tracking support team metrics. Prior experience includes positions at Accenture as a Team Lead and at Milestone Technologies, Inc., where Brian supported customers as a T2 Support Agent for Project Fi - Google. Brian's career also encompasses roles in retail management at GameStop, where responsibilities included recruiting and coaching staff to enhance customer experience, alongside earlier positions in the US Army and EB Games.
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