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Asmae Belalia

Head of Customer Success at SmartKeyword

Asmae Belalia has a diverse work experience spanning various roles and industries. Asmae currently serves as the Head of Customer Success at SmartKeyword.io since July 2019. Prior to this, they worked as an Account Manager at the same company from January 2019 to June 2019.

Before joining SmartKeyword.io, Asmae worked at NEXESS from February 2016 to January 2019, where they held the position of Responsable Projets/Affaires. In this role, they were responsible for pre-sales, project management, and key account management in sectors such as Aerospace, Oil & Gas, and Microelectronics. Asmae demonstrated strong coordination skills and successfully managed multiple projects simultaneously. Asmae also excelled in customer satisfaction and generated recurring revenue through deployments, identifying evolving customer needs, and collaborating with the sales team. Asmae actively contributed to continuous improvement projects, including the development of a new training offering and the implementation of innovative deployment methods and processes.

Asmae's earlier experience includes a project leadership role as Chef de projet RFID during their final year of studies at NEXESS in 2015. Asmae also worked as a tutor at Complétude from September 2012 to October 2014, providing academic support. Additionally, they gained valuable experience as a intern assistant engineer at Schneider Electric for two months in 2014.

Furthermore, Asmae served as the President of Junior Conseil Ense3 from March 2013 to February 2014, where they showcased leadership skills and led the organization in delivering consulting services. Asmae also completed a short internship at REDAL SA in June 2013 as part of a program to discover the business environment.

Overall, Asmae Belalia possesses a strong skill set in customer success, project management, pre-sales, and coordination. Asmae has a track record of achieving customer satisfaction, generating revenue, and contributing to operational excellence projects.

Asmae Belalia completed a Master's degree in Automatique et Systèmes d'Information from Grenoble INP - Ense3 between 2012 and 2015. From 2015 to 2016, they pursued a Master's degree in administration des entreprises from Grenoble IAE. Prior to that, between 2010 and 2012, they attended Lycée Janson De Sailly and completed Classe préparatoires aux Grandes Ecoles with a focus on Mathematics and Physics.

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