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Viviana Sibolich Lugo is an experienced QA Tester currently employed at Solutions since November 2022 and also serving as Administrative Secretary at Skylich since September 2023. In this role, responsibilities include organizing the sales manager's meeting schedule, managing customer support systems, clarifying client inquiries about invoices, and sending monthly invoices while following up on payments. Previously, Viviana worked in various customer service roles, including CX at MODO and Front Desk at Kavak.com, as well as selling vehicles at Ford Argentina, where key tasks involved customer follow-up and providing assistance with savings plans. Viviana holds a banking and financial services degree from the University of Buenos Aires and is furthering education in special effects and software QA testing through Escuela Fx, Udemy, and Coderhouse.