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Michelle Ray is the Head of Customer Empowerment at SmartFi. Prior to joining SmartFi, they served as the Director of Merchant Operations at Permission.io, where they were responsible for onboarding merchants to the Permission Marketplace and managing merchant relationships. Michelle also has experience in social media and marketing, having served as a Social Media Consultant at Edge and as the Social Media Director and Donor Relations Manager at the Farm-To-Consumer Legal Defense Fund. Michelle began their career as a Marketing Director at KnowWho, Inc.

Michelle Ray has an AA in General from the University of Alaska Anchorage.

Michelle Ray reports to Aaron J. Tilton, CEO & Co-Founder. Michelle Ray works with Tom Retson - COO & Co-Founder, Brad Jones - CFO, and Chris Terry - VP, Enterprise Solutions.