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Karla Berg is an experienced office administrator and technical support professional currently working at SmartCAMcnc as an Office Administrator and Website/Training Assistant. With a diverse background that includes roles in technical support supervision at MagView and customer onboarding management at Syncro, Karla has demonstrated skills in team leadership, project implementation, and customer training. Previous experience also includes significant contributions to Symantec, where Karla enhanced escalation management procedures and managed technical support teams. Karla holds an Associate of Arts and Sciences degree in Media Arts and Technology from Lane Community College and an Associate of Arts degree in Liberal Arts from Southwestern Oregon Community College.