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Steve Pitchon

MD, Cloud & Managed Services at Smart IMS Inc.

As Managing Director for ConnX Communications Technology, a Smart IMS Company, Steve Pitchon is tasked with growing revenue and profitability for the company across the sales team and within the Cloud and Managed Services portfolio. In his 14 years with ConnX, he has been instrumental in developing new accounts and new opportunities to showcase the services and capabilities and sell services across all pillars of the organization.

As they develop greater understanding of client requirements, Steve has also been instrumental in helping to craft new services to meet customer needs. Specifically, he leads the effort to build their Office 365 enablement process, managed and grew their ConnX Managed Services business and supported their professional services engagements and assessment service.

Prior to joining ConnX in 2004, Steve was a Client Business Manager with AT&T responsible for sales, customer service and P&L for the Merrill Lynch account. In his 21 years with AT&T, the most challenging opportunity was to help Merrill Lynch and lead the voice and unified communications team in the migration of their legacy voice platforms to a unified communications architecture. He also created a new service for emergency call redirection that is still in place today at Merrill and other large financial services customers.

Accomplished academic, he has Bachelor’s degree with a double major in Marketing and Multinational Business Operations from Florida State University.

Steve enjoys mostly spending time with his wife, two daughters, their husbands, grandchild especially and his dog, Harry. His hobbies include swimming, whitewater rafting, riding horses, music, travel, cooking, eating, and enjoying fine wine and spirits.

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