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JM Silvestre possesses extensive experience in operations and customer service, currently serving as Operations Manager at Smart Apartment Data since May 2020. Prior roles at the same company include Senior Team Leader, Team Leader, and Call Center Representative. JM also worked as a Customer Service Representative at Author Solutions PH from February 2020 to August 2020, and held positions as a Training Specialist and Telesales Executive at Live2Sell, Inc. from January 2018 to January 2020. JM holds a Bachelor of Secondary Education degree with a focus on Music, Arts, Physical Education, and Health from Visayas State University Main Campus in Baybay City, Leyte.