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Bryan Ellis has extensive experience in support and management roles within the adoption services sector, currently serving as Adoption Support Agent Manager at Slingshot since August 2017. Responsibilities include overseeing Human Resource activities, training new agents, and collaborating with team managers to resolve course material issues for faculty and students. Previous positions at Slingshot include Senior Adoption Support Agent and Catalog Specialist, enhancing skills in account management and customer support. Prior experience includes managing the campus store at Madonna University, leading to a significant increase in student participation in course material delivery. Bryan holds a Bachelor's degree in Entertainment/Music Business from Anderson University, where previous roles included Campus Store Clerk and Clerk at Munice Mission Ministries.