Molly McCandless has a diverse work experience spanning over a decade. Molly is currently a Senior Customer Success Onboarding Specialist at Operto, where they train and assists clients with software installation and provides system training. Prior to that, they held the position of Customer Success Onboarding Specialist at the same company. In 2021, Molly worked as a Sales Coordinator at You Move Me. In 2020, they were a Customer Experience Advisor at Flogas Britain. From 2016 to 2020, Molly worked as a Senior Vacation Coordinator at Fresh Tracks Canada Inc., where they managed client communication, sold insurance, and trained new employees. Molly also gained leadership experience as the Team Lead at Prince of Whales Whale Watching from 2015 to 2016, where they trained and increased sales for the Guest Service team. Molly's earlier roles include Shuttle Coordinator at Capilano Suspension Bridge Park - Capilano Group in 2014, Guest Service Agent at the same company from 2011 to 2013, and Barn/Booth Attendant at AAA Horse Drawn Carriages from 2009 to 2011. Throughout their career, Molly has demonstrated strengths in customer care, sales, training, and cash handling.
Molly McCandless attended the University of Victoria from 2011 to 2015, where they obtained a Bachelor of Arts (B.A.) degree with a major in Sociology. In addition to their degree, Molly has obtained certifications in "Serving The Travel Customer" from the International Air Transport Association (IATA) in March 2019. Molly also holds a certification in "EASY" from Allianz Partners, although the specific month and year of obtaining this certification are unknown.
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