Bob Shurr is a seasoned professional with extensive experience in client solutions, customer experience transformation, and project management within the technology and consulting sectors. Currently serving as a Senior Principal at Slalom since April 2024, Bob previously held the position of Vice President of Client Solutions at Moder, focusing on enhancing customer experiences through digital strategies. With a notable tenure of over a decade at Accenture as a Senior Principal, Bob specialized in strategy and delivery in Customer Care. Earlier roles include Senior Consultant at Wells Fargo Advisors, where Bob managed the integration of legacy systems, and Senior Software Engineer at WellPoint, where Bob addressed call center issues. Bob also founded Seacliff Consulting Inc., providing self-service software development, and served as a Senior Project Manager at ADP, overseeing payroll and HR software installations. Bob holds a Bachelor of Science degree in Business with a focus on Quantitative Business Analysis from Indiana University - Kelley School of Business.