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Destiny Tupes is an experienced customer experience professional currently serving as a Customer Experience Manager at Slack since August 2021, where responsibilities include providing personalized support and motivating the team to meet goals. Prior to this role, Destiny held multiple positions at Gusto from August 2017 to August 2021, including leadership roles that focused on team development, collaboration with product teams, and improving customer experience through data-driven strategies. Earlier experience includes a Talent Intern position at Rocky Mountain Prep, assisting in recruiting processes, and an internship at 911 Solutions Inc., involving data entry and analysis. Destiny holds a Bachelor of Business Administration in Human Resources Management from the University of Colorado Denver.