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Dave Feldman is an accomplished executive with extensive experience in customer management, account optimization, and team leadership across prominent organizations. Currently serving as Chief Customer Officer and Executive Vice President of Services at Skyword, Feldman oversees a flexible content creation solution for enterprises. Prior roles include Head of Account Management at Apptentive, where insights into customer emotion and feedback were leveraged for mobile journeys. Feldman's tenure at Microsoft spanned over a decade, where significant revenue growth was achieved through strategic management and account solutions. Additional experience includes a strategic consulting position at Launch Consulting Group and roles at iProspect and McKinsey & Company, all demonstrating a strong capacity for driving business results and optimizing client relationships. Feldman holds a B.S. in Communications with a focus on Advertising from Boston University.