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Santiago Santana is an accomplished Lending Manager at SkyOne Federal Credit Union, with a robust career spanning over two decades in the financial services industry. Prior experience includes roles as Lending Leader at UNIFY Financial Credit Union and Consumer Loan + Collections Manager at E-Central Credit Union, where significant achievements included growing a loan portfolio by 57% and successfully redeveloping a collections department. Santiago's expertise lies in consumer lending, underwriting, compliance monitoring, risk assessments, and team leadership. Additionally, experience as a Workout Specialist at Bank of America and Senior Branch Manager at both Accredited Home Lenders and Associates Financial Services highlights strong capabilities in loss mitigation and branch management. Santiago holds a BBA in Business Administration from Loyola Marymount University and an AA in Business Administration from Santa Monica College.