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Charwan Dwuma is a seasoned Cyber Operations Manager at SkyePoint Decisions, Inc. since October 2017, with a strong background in monitoring server performance and resolving technical issues to ensure system availability. Previous roles include Senior System Engineer at Guidehouse, where expertise in IT systems security was provided, and MNIS CSC Systems Administrator at CACI International Inc, focusing on tier III support operations. Additional experience includes leadership in various IT support roles, back-end administration for Microsoft Exchange systems, and prior management positions in the service industry. Charwan holds an MBA in Information Security from Jones International University and a degree in Management Information Systems from Pennsylvania State University-Erie Campus.