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Shannon Sutherland is a seasoned professional with extensive experience in technical writing, documentation management, and instructional technology. Currently, Shannon serves as the Senior Documentation & Solicitation Manager and Senior Technical Writer at Skydio, specializing in SUAS. Previous roles include Technical Writer III and Content Manager at Ascent Vision Technologies and Technical Writer Documentation Manager at WhiteFox Defense Technologies. Shannon's background also encompasses educational technology as a Learning Management System Specialist at Cuesta College and a Librarian at Coast Unified School District, where critical contributions were made in technology integration, curriculum alignment, and public service. Earlier career experience includes a decade as a Customer Service Manager at ProxyMed, focusing on market research and customer support development. Shannon holds a Bachelor's degree in History from California State University, Northridge, and is pursuing a Master’s degree in Library and Information Science, alongside a completed Master of Education.