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Erin Roberts possesses extensive experience in customer success and implementation services, currently serving as a Manager of Customer Success - Leadership Coaching and previously as a Manager of Implementation Services and Senior Implementation Consultant at Skillsoft. Prior to Skillsoft, Erin held various marketing roles at CARIS, Sun Life Financial, and Colliers International, including positions such as Marketing Specialist, Team Leader of Creative Services, and Marketing Assistant. This diverse background underscores a strong foundation in both customer engagement and marketing strategies.