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Karissa Watanabe is an experienced Solutions Architect at Skedulo, having progressed through roles including Senior Technical Customer Success Manager and Customer Success Manager since July 2018. In this capacity, Karissa manages the complete client lifecycle for 15 high-priority accounts, encompassing pre-sales support, implementation, onboarding, training, adoption, expansion, and renewal. Prior experience includes serving as a Field Development Engineer at Accuray from February 2014 to July 2018, where responsibilities involved managing service projects related to new engineering releases. Additionally, Karissa held roles as a Document Student Assistant at California Polytechnic State University and Project Manager Intern at Space Systems Loral, focusing on metrics tracking and project support. Karissa holds a Master of Science in Engineering Technology Management and a Bachelor of Science in Electrical Engineering, both from California Polytechnic State University-San Luis Obispo.