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Alex Castillo is a dedicated technical support professional with a strong background in customer service and technology. Currently serving as a Technical Support Specialist at S&K Global Solutions, LLC since April 2022, Alex has previously held positions including Desktop Support Specialist at CHI and Computer Support Specialist at Seattle Public Schools. With experience starting from a retail environment at LEGO Group as a Store Associate and D-Pad Retro Gaming Toys & Collectibles as a Sales Associate, Alex excels in customer interactions and needs assessments. Education includes an Associate's degree in Computer Network Technology and an Associate of Arts and Sciences in Computer/Information Technology Administration and Management from Renton Technical College.