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Christopher Mourikis is an experienced operations and technical leader with a strong background in customer support and process improvement. Currently serving as Operations Manager - Upgrades at Sitetracker since February 2020, Christopher has developed an extensive team playbook and initiated continuous improvement efforts to enhance the upgrade approach. Previously, as Head Of Support at Sitetracker, energetic leadership and a focus on team growth were emphasized to ensure outstanding customer support. Prior experience includes roles at Conair Corporation, where Christopher progressed from Technical Support Supervisor to Technical Support Manager, overseeing teams and maintaining help desk systems. Additionally, Christopher served as Network Administrator at Southern Westchester BOCES, providing network and server administration. Academic credentials include a Bachelor of Science in Business Administration and Management from Bucknell University.