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Sergio Santana has a diverse background in customer service, hospitality, and sales, with experience at various well-known companies such as SiteMinder, Dr. Martens, Booking.com, and Dorsett Hospitality International. Starting as a student intern at Hotel Santa Catalina, Sergio has worked their way up through different roles including receptionist, guest service associate, customer service specialist, and business development executive. Sergio holds a degree in Tourism from Universidad de Las Palmas de Gran Canaria and has also studied at the Università degli Studi del Molise.