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Caprice Turner

Director Of Customer Success at Siteimprove

Caprice Turner has a comprehensive work experience spanning various roles and industries. Starting in 2010, they worked as a Project Management Intern at Magellan Health. In 2014, they served as a Senior Associate Intern at PwC. In 2015, they co-founded and served as the Chief Executive Officer of a Telemedicine Mental Health Start-up until 2017. From 2016 to 2017, they also served as a Board Member at Sober Online Solutions. In 2016, they joined ComplexCare Solutions as the Director of Marketing and held the position until 2014. They also served as a Board Member at Cordata Healthcare Innovations, LLC from 2016 to 2018. They then joined Gigster, where they worked as an Engagement Manager from 2017 to 2019 and as a Senior Engagement Manager from 2019 to 2019. In 2019, they started working at eightfold.ai, where they held various roles, including Enterprise Customer Success Manager, Enterprise Engagement Manager, Enterprise Business Transformation Manager, and Enterprise Business Transformation Director. In 2022, they joined Siteimprove as a Principal Customer Success Executive and later took on the role of Interim Director of Customer Success in early 2023 before becoming the Director of Customer Success.

Caprice Turner earned a Master of Business Administration (MBA) degree with a focus on Strategic Management, General Management, Statistics, and Econometrics from The University of Chicago Booth School of Business from 2013 to 2015. Prior to that, they obtained a Bachelor of Arts (B.A.) degree in Psychology and Creative Writing from Columbia University. In 2016, Caprice also obtained a certification in Project Management Professional from the Project Management Institute.

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