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Matt Morris has an extensive work experience, starting in 1991 at Farmers Insurance as a Claims Associate. Matt then joined SIRVA Worldwide Relocation & Moving in 2004 as a Relocation Consultant and gradually worked their way up to various managerial positions, including Manager of Service Delivery, Director of Service Delivery, Director of Domestic Risk Management & Homesale Services, and most recently, VP of Customer Experience & Operations.

Matt Morris obtained a Bachelor of Arts (B.A.) degree in Psychology from The University of Akron, which they attended from 1994 to 2001. Matt also obtained an additional Bachelor of Arts (BA) degree in Psychology from the same institution during the same period. In terms of certifications, Matt Morris has completed courses such as "Confronting Bias: Thriving Across Our Differences" and "Unconscious Bias" from LinkedIn in April and March of 2021, respectively. Additionally, they completed "Empathy for Customer Service Professionals" from LinkedIn in October 2020 and became a "Certified Relocation Professional" from Worldwide ERC. No specific information regarding the month and year of obtaining the Certified Relocation Professional certification is available.