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Chad Holloway is an experienced professional in customer success and management, currently serving as a Partner Success Manager at SingleFile since October 2024. Previously, Chad held significant roles at Riverside.fm as a Senior Customer Success Manager and Customer Success Manager from January 2022 to October 2024. Chad's extensive background at Zenefits included positions such as Team Lead in Customer Success, Escalation Specialist, and Licensed Insurance Specialist, where responsibilities involved managing customer SaaS renewals, reducing churn, and enhancing client experience. Chad's early career includes sales and management roles at Esurance, Shula's America's Steak House, Ovations Food Services, LP, and Bank of America, showcasing strong sales performance and operational management skills. Chad earned a degree from the University of Arizona between 2005 and 2008.