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Rithesh G Nair is an experienced Workforce Planner and Analyst at SinglePoint Group International Inc since May 2018, specializing in operations planning, data-driven forecasting models, and strategic workforce management. Rithesh has a proven track record in optimizing call volume and Average Handle Time while adhering to financial obligations and enhancing resource efficiency. Previously, Rithesh worked as a Team Leader at Tata Consultancy Services from September 2013 to March 2018, focusing on International Trade Finance and Project Management. Earlier career experience includes a role as a Senior Analyst at Patni Computer Systems, where Rithesh streamlined processes in Accounts Payable and Insurance. Rithesh holds an MBA in Finance from the Indian Institute of Planning and Management and a Bachelor's in Management Studies from South Indian Education Society's College of Arts Science & Commerce.