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Isabelle Leroy is an experienced Customer Success Manager, currently at Sinequa since April 2019, with a strong background in enhancing customer relationships and driving satisfaction. Previously, Isabelle served as Senior Customer Success Manager at Anaplan, focusing on customer renewals and expansion opportunities, while managing implementations and translating business processes into technology solutions. Prior roles include ITOM Customer Success Manager and ITSM Pre Sales Consultant at Hewlett Packard Enterprise, where Isabelle ensured customer satisfaction and provided technical support for ITSM solutions, as well as Senior Pre-Sales Consultant at BMC Software and Technical Trainer at CA. Isabelle holds a Master's degree in IT and multiple degrees in Mathematics, showcasing a solid educational foundation in technical disciplines.