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Jessica Mack has a diverse work experience in marketing and social media roles. Jessica worked as a Marketing Director at SimplyFun starting in 2019. Before that, they were self-employed as a Social Media + Marketing Consultant from 2016 to 2019, where they helped brands with social media strategy and campaign management. Prior to that, Jessica held the position of Social Media Director at OtterBox and LifeProof from 2013 to 2016 and 2012 to 2016 respectively. In these roles, they developed social media strategies, managed campaigns, and supported all aspects of the businesses through social media efforts. Jessica also has experience as the Editor of Outline Magazine, Marketing Manager at eWater CRC, Organizational Communications Manager at Raytheon Integrated Defense Systems, Client Account Coordinator at DLA Phillips Fox, Marketing Executive at Westfield, and Marketing Communications Coordinator at General Dynamics Land Systems.

Jessica Mack has a Master of Arts (MA) degree in Marketing Communications & Information Systems from the University of Canberra. Jessica also has a Bachelor of Arts (BA) degree in Commercial Photography & Design from CIT. Additionally, they have a Bachelor of Arts (BA) degree in Management & Marketing from the University of Canberra. In 2012, they began pursuing a Master of Fine Arts (MFA) degree in Illustration from the Academy of Art University.