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Sharanjit Kaur has extensive experience in customer support and technical roles across various companies, including SimplifyVMS, Softwill Infotech Pvt Ltd, Mark Software Systems Pvt Ltd, IBM Global Process Services Pvt Ltd, and Wipro Bpo Solutions Limited. With a background in Business/Commerce, Finance and Accounting, as well as a Post Graduate Diploma in Human Resource Management, Sharanjit has a strong foundation in both technical and people-oriented skills. Noteworthy accomplishments include achieving high customer satisfaction scores, providing technical support for various software and hardware issues, and leading customer success and support teams in different organizations.