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The Customer Success and Support team at SimplePractice is dedicated to ensuring that health and wellness professionals effectively utilize the practice management software to enhance their services. They provide tailored assistance through onboarding, product support, and ongoing customer engagement, ensuring users maximize the software's features for a seamless practice experience. With specialized roles, the team addresses inquiries, resolves issues, and offers guidance on telehealth integrations and insurance processes, fostering long-term success and satisfaction among users.