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Heidi Jeanne Hess is an accomplished leader in digital consulting with nearly two decades of experience specializing in organizational transformation, digital marketing, and implementation strategies. As the CEO of [A] Services Delivery at Simple since 2003, Heidi oversees operations, production, scheduling, and client relationship management. Prior experience includes self-employment as a business consultant focusing on employee satisfaction programs and non-profit board development, and roles as Community Coordinator at Mentors Trust, Inc. and Executive Practitioner at ChangeCraft. Heidi holds a Master of Arts degree in Communication, with a focus on First Amendment Law and Small Group Communication, from the University of Nebraska at Omaha.