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The Retail and Sales team at Simon Pearce is responsible for driving the company's commercial success through multiple sales channels, including retail stores, corporate accounts, and wholesale partnerships. They manage customer relationships, promote the brand's unique handcrafted glass and pottery products, and ensure a seamless retail experience. This team combines deep product knowledge with a commitment to customer service, striving to communicate the brand's values of quality, artisanship, and timeless design in every interaction. They play a critical role in expanding market reach, meeting sales targets, and growing the Simon Pearce legacy.