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Chinelo Ikegwuani ACIPM is an experienced professional with a strong background in customer success and human resources. Currently serving as a Customer Success Manager at Simba Group since November 2020, Chinelo has previously worked as a Human Resources Executive at IEJ Limited, where responsibilities included managing recruitment and client correspondence. Prior to that, Chinelo worked as a Travel Consultant at Wakanow, providing clients with tailored travel solutions. Earlier experience includes a role at MTN as a Team Lead Customer Care Representative, overseeing a team in resolving customer complaints and managing performance metrics. Chinelo holds a degree from the University of Benin, obtained in 2010.