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Samantha Diaz

Senior Sales Operations Specialist at SilverCloud Health

Samantha Diaz has a diverse work experience spanning over several years. Samantha is currently working at SilverCloud Health as a Senior Sales Operations Specialist, where they are responsible for maintaining data integrity and processes to enable strategic and tactical decision-making. Samantha ensures data accuracy for regular reporting and ad-hoc analysis, and supports the sales forecast cadence through accurate CRM updates.

Prior to their current role, Samantha worked at Arcserve, where they served as a Channel Sales Support & Operations Specialist. Samantha held this position in both the Asia Pacific and EMEA regions. At StorageCraft Technology Corp., they also worked as a Channel Sales Support & Operations Specialist in the EMEA region.

Samantha's previous experience includes working at OtterBox as a Customer Operations EMEA, at Dell EMC as a Sr. Analyst, Sales Operations and an Inside Partner Account Manager, and at Apple as an Apple Specialist at the European HQ.

Samantha began their career at RCI | Vacation Exchange as a VIP Club Coordinator and later joined ResortCom International as a Reservations Agent.

Overall, Samantha has a strong background in sales operations and support, with a focus on data integrity, analysis, and CRM management. Samantha has worked in various regions and industries, gaining valuable expertise in their field.

Samantha Diaz's education history includes studying at Escuela Bancaria y Comercial, where they obtained a Bachelor of Business Administration - BBA degree with a focus on Bussin. Additionally, they received a certification in Level 6 Train the Trainer from QQI Level 6 in December 2014. No specific start or end year for their education at Escuela Bancaria y Comercial is provided.

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