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Immanuel Icho is a Support Engineer at SilverCloud Computing since April 2023, with prior experience as a Werkplekbeheer at Stip-IT and a stagiaire in indirect care at RST Zorgverleners. Additional roles include Software Engineer at BOLAS and ICT Management Intern at corderius college, where Systeembeheerder responsibilities were handled. Previous internship positions in service desk roles were held at Dynniq and Openbaar Lyceum De Amersfoortse Berg, along with volunteer experience in ICT support at Jaarbeurs. Immanuel is pursuing a Bachelor's degree in HBO-ICT from Christelijke Hogeschool Ede, with a background in ICT and media management from ROC Midden Nederland. Skills include Office 365 Business Premium, Azure Active Directory, ADDS, Microsoft Intune, MDM, and MAM experience.