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Bezho Matiashvili is a Data Analyst at Silknet since August 2023, bringing valuable experience from the Bank of Georgia, where tenure lasted from November 2021 to August 2023. At the Bank of Georgia, Bezho served as a Coach of Help Desk in the IT department, where responsibilities included evaluating the skills of 15 employees and teaching them SQL, PL/SQL, and the operational principles of the Help Desk. Prior roles included Advances Help Desk Specialist, focusing on medium-level SQL queries, writing simple PL/SQL patches, and addressing critical incidents, as well as Beginner Help Desk Specialist, providing support for Level 1 inquiries and writing basic SQL queries.