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May Ledesma is a seasoned professional with extensive experience in technical writing and training. Currently serving as a Senior Technical Writer at Silicon Labs and a Subject Matter Expert at CompTIA, May has a strong background in collaborating with technical and non-technical teams, particularly in the context of Veterans Affairs projects. Previous roles include Technical Writer at By Light Professional IT Services, where May developed a range of technical documents, and Training Specialist/Team Lead at Leidos, responsible for training a significant number of employees on new systems. May's diverse experience extends to roles such as IT Support Specialist Instructor and Community Manager, showcasing a broad skill set in technical documentation, training, and support across various industries. Educational qualifications include a Master's degree in Business Administration and a Master's in Information Technology, complementing a Bachelor's degree in Computer Engineering.