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Bohdan Rakin has a diverse work experience in customer service and technical support roles. Bohdan started their career as a Technical Support Manager at PM Media LLC in 2013. In 2014, they worked as a Customer Support Representative at Turkish Airlines, where they handled ticket booking and sales, provided detailed information to customers, and managed inbound calls from around the world. From 2015 to 2017, Bohdan joined HealthJoy, a healthcare system company in the US, where they assisted customers through chats, phone calls, and ticket systems, and guided them on health insurance and benefits. Bohdan then joined Elixinol in 2017 as a Customer Service Manager, where they started as a customer support representative and eventually became the support team supervisor. At Elixinol, they gained experience in managing customer service operations for a leading CBD company. Currently, Bohdan is a Customer Service Specialist at signNow, where they handle multi-channel communication with customers, provides technical troubleshooting, collaborates with other departments, and manages feature requests and bug reporting.

Bohdan Rakin pursued their education at O. Honchar Dnipropetrovsk National University from 2010 to 2015. Bohdan obtained a Specialist Degree in English Language and Literature, specializing in general studies of the field.