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Nancy Plancarte is a seasoned professional with extensive experience in fraud risk analysis and customer support. Currently serving as a Senior Fraud Risk Analyst at Signifyd since August 2017, Nancy previously held the position of Business Operation Analyst at Google, where responsibilities included managing the screening of new businesses and streamlining operations. Prior to that role, Nancy worked as a Community Care Expert at Facebook, adeptly handling a high volume of inquiries and contributing to the development of an AI engine. Nancy's career at Google began in operations and customer support, where skills included resolving complex customer issues and collaborating across teams to enhance service quality.