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Alicia Clark is a seasoned professional in customer success and data analysis, currently serving as a Core Customer Success Manager at Signifyd since September 2022, where responsibilities include managing accounts for SMB and mid-market customers and ensuring optimal value and upselling relevant products. Prior to this role, Alicia held several positions including Segment Success Analyst and Onboarding & Customer Success Manager at Toucan - Guided Analytics, where the focus was on client onboarding, satisfaction, and data integration. Additional experience includes freelance research support for various organizations, Continuous Improvement Specialist at Seeding Success, Data Analyst at The University of Tennessee Health Science Center, and Program Assistant at the Homeless Alliance of Western New York. Alicia holds a Master of Arts in Applied Anthropology from The University of Memphis and a Bachelor of Arts in Anthropology from SUNY Geneseo.