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Lilly earned a B.A. in Computer Science from the University of Vermont in 2015. With a technical education in C.S. and nearly 4 years of Retail/Customer Service experience, she joined the support team in August 2015 as a Support Engineer where her two skillsets naturally flourished. After having successfully managed the Technical Support Team at Bytes.co, overseeing the growing team of talented Support Engineers & Developers and assisting them with supporting & maintaining hundreds of client websites, Lilly now engages directly with clients to further realize their business goals as the Senior Account Manager.