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Carmen de la Rey is an experienced operations and customer service professional with a strong background in leadership roles across various companies. Currently serving as Head of Operations at Sigma Connected Group, Carmen has previously held similar positions at Merchants and ARC Store South Africa, demonstrating expertise in operational management. Additionally, experience includes leading customer support at SweepSouth and managing customer service at Superbalist.com. Carmen holds a qualification in Customer Service Management from UNISA, attained in 2010.