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Ha Anh (Hannah) Dao is a seasoned professional in data management and customer service, currently serving as a Data Management Specialist at Sievo since March 2022. Responsibilities include cleaning and enriching data for clients, managing client requests, and leading projects to enhance data structure and customer satisfaction. Prior to this role, Hannah worked at Transval Group for nearly six years, initially as a Returns Specialist and later as a Logistics Associate, where interaction with international clients and inventory management were key functions. Earlier experience includes leading a youth project focused on climate change with Go International Ltd. and enhancing customer experiences as a Customer Service Executive at Dong A Petroleum Construction Joint Stock Co. Hannah holds an MBA in Business Administration from Lapland University of Applied Sciences, earned between 2020 and 2022.