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Michael Angeles has extensive experience in customer success and operations management, currently working at Siena AI since January 2023. Previously, Michael served as Customer Support Manager at Cartloop from April 2020 to June 2023. As a self-employed proprietor from January 2010 to November 2021, Michael focused on entrepreneurship. A brief tenure as a PR and Marketing Consultant at Vocus in 2013 involved consultative selling and cloud-based marketing software. Additional roles include Operations Manager at Elipsys Global and Sprint Operations Manager at ACE Global Contact Centers INC., where Michael oversaw performance management and client coordination. Earlier career milestones include launching programs and managing teams at Epixtar Philippines IT Enabled Services Corp and Ambergris Solutions. Michael holds a Bachelor of Commerce degree in Business Administration and Management from Saint Josephs College.