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Kayla Nelson is a seasoned professional in customer success and sales, currently serving as a Customer Success Manager at Siena AI since January 2025. Prior experience includes roles at Idiomatic, Inc. where Kayla held multiple positions from October 2017 to December 2024, culminating as Director of Client Success. Earlier career highlights include a Partner Sales Representative role at Abstrakt Marketing Group, an Inside Sales Specialist position at Ferguson Enterprises, and a Full-Time Sales Associate at Payless Shoe Store. Kayla began the professional journey with an Office Assistant role at Capital Mortgage Management. A graduate of Missouri State University with a Bachelor's Degree in Marketing/Advertising and Promotions earned in 2015, Kayla combines analytical skills with a strong focus on client satisfaction and business insights.