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Esteban Bernardos-Chamagne is an experienced professional in aftersales management and customer support, currently serving as Aftersales Manager France and Key Account Manager at Siemens Gamesa since January 2020. Responsibilities include managing a team of five in customer support and overseeing a portfolio of 250 maintenance contracts for over 70 customers with 1100 turbines in France and Belgium. Prior roles include Customer Support Team Lead at Senvion France SAS, where significant achievements included crisis management during insolvency and maintaining a 95% customer retention rate. Earlier experience at Safran involved roles as a Product Support Engineer and Design Engineer, focusing on CFM56 engines and LEAP engines, respectively. Esteban holds a Diplôme d'ingénieur in Aerospace Engineering from École Centrale de Lyon and a Master's degree in Aerospace Engineering from Université Claude Bernard Lyon 1.