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Joao Machado is a skilled professional with extensive experience in the IT industry. Joao has worked as a Backup Administrator, Project Manager, IT Consultant, and Team Leader in various companies such as SIBS, DATABLOOM, IBM Portugal, ONI Communications, and GFI Portugal. Their expertise includes managing operations teams, coordinating projects, interacting with various operating systems, scripting for automation, troubleshooting system issues, handling ticketing systems, and ensuring compliance with quality and security procedures. Joao also holds a degree in Telecommunications and Computer Engineering from ISCTE - Instituto Universitário de Lisboa.