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Mukesh Kaushal is an experienced professional in customer relationship management and operations, currently serving as Assistant Vice President - CRM at Shriram Properties Ltd since April 2018, after previously holding the role of Senior General Manager - CRM. Mukesh has a strong background in the real estate sector, with prior positions including General Manager – Operations Management & CRM at Puravankara Limited and General Manager - CRM & Collections at Lodha Group. Additional experience includes directorial and managerial roles at Genesis Transcription Pvt Ltd, Bharti Airtel Limited, Reliance Communications, and Idea Cellular Ltd. Mukesh holds an MBA in Operations Management and Supervision from Jaipur National University and a Bachelor's degree in Business/Commerce from Osmania University.