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Carol Collins has a background in education, with a degree in Secondary Education with a minor in Psychology. Carol has extensive experience in administrative and guest services roles, working at various companies such as Shrewsberry & Associates, Fall Creek Abbey, Hotel Carmichael, Autograph Collection, The N2 Company, and Common Ground Christian Church. Carol is skilled in handling reservations, managing payments, providing quality guest service, and overseeing operations. Carol has also been involved in directing children's ministry programs and organizing retreats and trainings for volunteers.