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Amanda Hom is a skilled Software Engineer I at ShopPad Inc., where expertise in HTML, CSS, and JavaScript is utilized to solve technical problems for over 5,000 customers. In this role since August 2018, Amanda collaborates with engineering and marketing teams, contributes to quality assurance efforts, leads team tasks, and enhances customer experience through innovative suggestions. Amanda's prior experience includes various roles in customer success at Riverside Surging Dragons, where leadership and organizational skills were evident in managing a large team, and a customer service internship at Burnwater Inc., which involved improving shipment efficiency and maintaining inventory systems. Amanda holds a Bachelor of Science in Business Administration from the University of California, Riverside and also studied at The University of Hong Kong.